seedy 21 started to help me fix my computer but hasn't replied for awhile. tried to pm but got no response. was on my computer on 11/23/17 when the screen went black,about 30 seconds later it came back on but looked totally different. everythjng on desktop had moved and was different looking when i opened up a file folder it looked like i had a very earlier version of a windows operating system even in the internet the tabs and search bar look earlier windows but computer still says operating win 10.
this was how it started,now the mouse pointer disappears in some programs,icons are still changing on their own at times. would really appreciate some help