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Wife had Firewall shut off for who knows how long, now she has the screen showing PersonalAntivirus
how to get rid of this ,Is PCtools a good sight ? or spy bot , or what?/
Wayne
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Wifes Lap Top
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#2
- Da 247 Malware Disintegrator Instructor
-
- Group: Academy Instructor
- Posts: 2516
- Joined: 19-February 09
- Gender:Male
Posted 12 September 2009 - 11:06 PM
Hello OrgWayne.
You seem to be infected with one of these rogue anti-virus programs.
Rogue Program Warning
Your logs show that you have one or more "rogue program(s)" on your machine. You may have downloaded this program yourself, been tricked into downloading it, or even paid for it. It may also have been installed without your knowledge. These programs use underhanded and misleading tactics to get you to buy their products. This is done by telling you that you have malware present on your machine when in fact you do not. Some download adware or the like and then mislead you into buying their product under the fakery of removing the very thing they have just placed there.
It is FAKE, so don't "listen" to it and definitely do not buy it. These rogues can gather information from your machine if you do give personal information.
---
Start New Topic in Malware Removal Forum
Infections such as these can not be dealt here as it's not a place for dealing with malware infections.
You need to start a topic in this forum: http://www.247fixes....-removal-forum/
Please read the instructions here on running the tools we need: http://www.247fixes....hijackthis-log/
If there are any steps you can't complete or have trouble, it's okay. Just start a topic there and post any logs you can. Even if you can't just start a new topic stating what happened and that you can't run the tools.
Once you start a topic there, I can help you out. :)
With Regards,
Extremeboy
You seem to be infected with one of these rogue anti-virus programs.
Rogue Program Warning
Your logs show that you have one or more "rogue program(s)" on your machine. You may have downloaded this program yourself, been tricked into downloading it, or even paid for it. It may also have been installed without your knowledge. These programs use underhanded and misleading tactics to get you to buy their products. This is done by telling you that you have malware present on your machine when in fact you do not. Some download adware or the like and then mislead you into buying their product under the fakery of removing the very thing they have just placed there.
It is FAKE, so don't "listen" to it and definitely do not buy it. These rogues can gather information from your machine if you do give personal information.
---
Start New Topic in Malware Removal Forum
Infections such as these can not be dealt here as it's not a place for dealing with malware infections.
You need to start a topic in this forum: http://www.247fixes....-removal-forum/
Please read the instructions here on running the tools we need: http://www.247fixes....hijackthis-log/
If there are any steps you can't complete or have trouble, it's okay. Just start a topic there and post any logs you can. Even if you can't just start a new topic stating what happened and that you can't run the tools.
Once you start a topic there, I can help you out. :)
With Regards,
Extremeboy
#4
- Da 247 Malware Disintegrator Instructor
-
- Group: Academy Instructor
- Posts: 2516
- Joined: 19-February 09
- Gender:Male
Posted 19 September 2009 - 09:39 PM
Hello.
Are you still there?
If you are please follow the instructions in my previous post.
If you still need help, follow the instructions I have given in my response. If you have since had your problem solved, we would appreciate you letting us know so we can close the topic.
---
I'll leave this topic open for another week, but if I don't hear from you, I'll assume you resolved it or don't require help anymore and close the topic.
However, you can still send me a Private Message or another Moderating team to request this topic to be re-opened and I'll re-open it for you.
With Regards,
Extremeboy
Are you still there?
If you are please follow the instructions in my previous post.
If you still need help, follow the instructions I have given in my response. If you have since had your problem solved, we would appreciate you letting us know so we can close the topic.
---
I'll leave this topic open for another week, but if I don't hear from you, I'll assume you resolved it or don't require help anymore and close the topic.
However, you can still send me a Private Message or another Moderating team to request this topic to be re-opened and I'll re-open it for you.
With Regards,
Extremeboy
#5
- Da 247 Malware Disintegrator Instructor
-
- Group: Academy Instructor
- Posts: 2516
- Joined: 19-February 09
- Gender:Male
Posted 26 September 2009 - 02:09 AM
Hello.
Due to Lack of feedback, this topic is now Closed
If you need this topic reopened, please Send Me a Message. In your message please include the address of this thread in your request.
This applies only to the original topic starter.
--
I suggest you start a new topic in the Malware Removal forum as mentioned in post #2 so someone can help you out regarding this malware infection. If you need this topic opened for whatever reason then you can contact me or another member of the Moderating Team.
Thanks.
Everyone else please start a New Topic.
With Regards,
Extremeboy
Due to Lack of feedback, this topic is now Closed
If you need this topic reopened, please Send Me a Message. In your message please include the address of this thread in your request.
This applies only to the original topic starter.
--
I suggest you start a new topic in the Malware Removal forum as mentioned in post #2 so someone can help you out regarding this malware infection. If you need this topic opened for whatever reason then you can contact me or another member of the Moderating Team.
Thanks.
Everyone else please start a New Topic.
With Regards,
Extremeboy
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